Reference

The Terms That Cover Your batjl Account

One page holds the rules for your account, your wallet and every bet you place, and we keep it short enough to read on your phone before you send a bKash deposit.

One page, one set of rulesWallet rules in plain EnglishUpdated when anything changesEligibility depends on local law
batjl The Terms That Cover Your batjl Account
DATA AND SECURITY

How We Handle Your Account Data

Terms mean little if the operator ignores its own paperwork, so here is what happens behind the page you just read. Your name, wallet number and bet history live on the account record we use to settle payments and answer disputes. A one-time code goes to your phone each time you log in from a new device, and an existing session stays open on the handset you normally use. If the wallet name and account name do not match, a withdrawal pauses until a human checks it.

What We Store and Why

We hold your name, phone number, wallet reference and betting record because payouts and dispute checks depend on them. Nothing extra is collected at sign-up beyond what the wallet step needs.

Cookies and Stay-Signed-In

Cookies keep your session alive so you are not typing a one-time code every time you switch apps. Clearing browser data logs you out, and the next login sends a fresh code to your phone.

Keeping Your Login Yours

Your password and the one-time code are for you alone. We never ask for them in chat, by call or by message, and an account shared with someone else can be frozen while we check what happened.

Copies and Change Requests

Ask support for a copy of the account details we hold, or for a correction where something is wrong. Records stay while your account is open and for the period our payment and audit duties require.

ACCOUNT HELP DESK

Reach Us About Account and Wallet Rules

Our support team answers terms questions from the account you already use, so there is no separate login to remember. Chat is the quickest route for a wallet or verification issue because we can see the account you are writing from. Email suits document requests and anything that needs a written reply you can keep. Where a payment is sitting between us and your bKash, Nagad or Rocket wallet, send the transaction ID and we trace it from our side.

In-Account Live Chat Open the chat panel inside your account and describe the rule you are asking about. We can pull up your wallet history while we reply, which usually settles a verification question in a single exchange.
Email for Written Requests Use the support address shown on your account page for document packs, closure requests and anything you want kept in writing. Quote your account number so the message reaches the right desk.
Wallet Transfer Tracing If a bKash, Nagad, Rocket or Upay transfer shows on your phone but not inside your account, send the transaction ID and the amount. We check the reference against our records and reply with what we find.

Common Questions About These Terms

These are the questions our desk fields most often about the wording on this page. Each answer points at the rule itself rather than repeating the whole document, so you can jump to the part you need and get on with your session. If your case is not covered here, the chat panel in your account reaches a person who can read your record.

Yes. You tick the box as you register, and that tick is your acceptance. If any part of this page does not sit right with you, the honest answer is to leave the account unopened.

They can. When we edit a rule we publish the new wording here, and the updated version replaces the old one from the day it goes live. Worth a look after any app update.

Usually a photo ID and a screenshot of the wallet transfer from bKash, Nagad or Rocket. We match the wallet name to the account name, and we only ask again when something does not line up.

That depends on where you live and what your local law allows. We set out the process we follow in the section above, and every dispute starts at the support desk, in writing, with your account number.

You can request closure through chat or email. Any balance that clears verification goes back to your own wallet first, then the account is marked closed and you stop getting updates from us.

Yes. A cricket bet on an IPL or BPL match follows the market rules the provider publishes, plus everything on this page about account ownership, wallet matching and payment checks.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.