Reference

What This Privacy Policy Covers

This page tells you what batjl holds about your account, why we hold it, and how to get a detail changed or removed.

Account dataWallet recordsCookie choicesChange requestsEligible regions

HANDLING ROUTINE

How batjl Handles Your Data

We keep only what an account and a payment record actually need. Cookies stay small: a session cookie keeps you signed in on the phone, a preference cookie remembers your language setting, and neither follows you around other sites. Sign-in needs an OTP sent to your registered number, so a password on its own will not open the account. Retention follows the record type — payment references outlast cookie data. Ask for a correction and we will tell you which proof we need.

What we store

Name, mobile number, date of birth, sign-in history and payment references. Each field has a reason behind it, usually confirming who you are or matching a transfer to your account wallet.

Cookies on your phone

They hold your session and your language choice. Clearing browser cookies signs you out and resets preferences, so expect to log in again with an OTP on the next visit.

Sign-in safety

The OTP goes only to the number on file. If a code arrives when you did not try to sign in, change your password and message support rather than passing the code to anyone.

Retention and removal

Payment and sign-in records are kept while local rules require them; cookie data expires far sooner. Closing an account starts removal for everything else, and we confirm it in writing.

HELP DESK PATH

Where to Send a Privacy Question

Privacy questions should not sit unanswered for days. Send yours from the account itself, through the help option on your wallet screen, or by email using the address printed on your account page. Include the mobile number registered on the account and say what you need — a copy, a correction, or closure. We reply in writing, and if we need more proof we name the exact document that is missing. Requests are handled in the order they arrive, so keep the thread in one place.

How We Treat Your Account Data

batjl Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your privacy matters to us in practical ways, not just in wording. We collect what an account needs to run: your name, mobile number, date of birth, and the wallet or bank you pay from. When you add funds with bKash, Nagad, Rocket, Upay or a

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bank transfer, we keep the transaction reference and the amount, so your account wallet and our records agree. We never ask for your wallet PIN, and nobody from batjl will call asking for it. Gameplay data is recorded as well — which tables you open, which
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rounds you join, and when you sign in — because that is how a payment dispute gets settled and how a sign-in that does not look like yours gets flagged. Cookies do a narrower job: they keep you signed in on your phone, remember your language
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choice, and tell us whether a page loaded properly. Retention differs by record type. Payment references stay longer than a cookie, since they answer questions that can come back months later. Access and eligibility depend on your local law and eligible regions, so some services may
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not be open to you where you are. If you want a copy of your data, a correction, or your account closed, send the request from inside the account so we can match it to you. We work through them in the order they arrive and
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confirm each step in writing.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Questions About Your Account Data

These are the privacy questions we get most from account holders. Each answer points at a real step you can take today, and the desk handles anything not covered here. If your case is specific to one payment, quote the wallet reference so we can trace it.

Your name, mobile number, date of birth, sign-in history and the reference from every bKash, Nagad, Rocket, Upay or bank transfer you make. Gameplay activity is logged too, so a dispute can be settled with real records.

No. Your bKash, Nagad or Rocket PIN stays with you and we never request it. Send the payment from your own wallet app, then confirm it inside your account. Anyone asking for that PIN is not us.

Yes. Raise the request from the help option inside your account and say which details you want. We may ask you to confirm the registered mobile number and a recent payment reference before anything is released.

Message support from inside the account with the field that is wrong and the correct value. For a name change we ask for one proof document, and we confirm in writing once the record is updated.

The wallet or bank that handled your transfer sees the payment reference, since that is how a deposit gets confirmed. Game providers receive only what a round needs. Your details are not sold to outside lists.

Closing starts the removal path for anything we are not required to keep. Payment and sign-in records may stay longer where local rules require it. Ask us and we will set out exactly what remains.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appbatjl App LiveLive Cricket Spot

What This Privacy Policy Covers

How batjl Handles Your Data

What we store

Cookies on your phone

Sign-in safety

Retention and removal

Where to Send a Privacy Question

Questions About Your Account Data

01 What does batjl store about my account?

02 Will anyone ask for my wallet PIN?

03 Can I ask for a copy of my data?

04 How do I correct a wrong detail?

05 Do you share my details with other companies?

06 What happens to my data if I close my account?

Privacy Policy

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